Privacy Policy

Introduction

At https://conex-box.freshreport.net (hereafter referred to as “Conex Box,” “we,” or “the Company”), we are committed to safeguarding your privacy and ensuring the secure handling of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various global privacy regulations, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in electronic documents
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy encompasses all aspects of our website, https://conex-box.freshreport.net, including but not limited to:

Our online applications and services
Related mobile and desktop software
All associated websites linked to this Privacy Statement
Any communications initiated by us, such as emails, calls, or text messages

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides our practices when:

You use our applications and services as an authorized user, granting us access to your account information for the purpose of providing these services.
You visit our websites, which may involve tracking your online behavior through analytics tools for improved user experience.
We communicate with you via newsletters, emails, phone calls, or texts/SMS messages, all of which are designed to enhance our services and engage users.

Personal Data Collection

Conex Box collects various categories of personal data, including:

Account Information: Details related to your user account, such as usernames, passwords (hashed and salted), and profile settings.
Payment Information: Credit card details, billing addresses, and payment transaction records for processing purchases and subscriptions.
Financial Information: Banking information, investment portfolios (if provided), and financial transaction history (in encrypted form).
Purchase Information: Product/service orders, order history, shipping and delivery details, and purchase amounts.
Mobile Device Identifiers: Unique device identifiers, mobile network information, and device specifications for analytics and service customization.
Location Data: GPS coordinates and location services data to provide location-based services (with user consent).
Feedback: User-generated content, reviews, ratings, and comments provided through our platforms.
Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts for seamless access.
Product Information: Details about products or services you interact with on our platform, including viewing history and preferences.

We collect this data through multiple means: user input forms, direct interactions with our applications, analytics tools, third-party integrations, and automated technologies like cookies and device fingerprints. Additionally, third parties may share personal data with us for specific purposes, always subject to their respective privacy policies.

Cookies

Conex Box uses cookies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These are essential for navigating our website and using its core features, such as maintaining user sessions and providing secure access.
Preference Cookies: Remembering user preferences, such as language settings or display configurations, for a personalized experience.
Analytics Cookies: Tracking website usage patterns to improve our services, understand user behavior, and measure the effectiveness of our online presence.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

Conex Box retains personal data for various periods, depending on its purpose:

Data required by law or for legal compliance is retained for the minimum period necessary.
Personal data associated with active user accounts is stored until the account is inactive (after a certain period of inactivity or upon explicit request for account closure).
Transactional data may be kept for billing and record-keeping purposes, typically up to seven years.
Once the purpose for which personal data was collected is fulfilled, it is deleted or anonymized, ensuring user privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: We employ end-to-end encryption for sensitive data transmission and storage, including secure third-party processing.
Access Control: Strict access controls are in place, limiting data access only to authorized personnel who require it to perform specific tasks.
Regular Audits: Regular security audits and penetration testing are conducted to identify and mitigate potential vulnerabilities.

Children’s Privacy

Conex Box does not knowingly collect or solicit personal data from children under the age of 18. Our services are designed for a general audience, and we comply with applicable laws regarding child privacy, such as the COPPA (Children’s Online Privacy Protection Act) in the United States.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights concerning your personal data:

Access: The right to request access to and receive a copy of your personal data held by us.
Rectification: The ability to correct inaccurate or incomplete personal data we hold about you.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
Restriction: Limiting our processing of your personal data in specific situations, such as contesting its accuracy or asking us to suspend processing while you exercise your right to complain.
Portability: Receiving a copy of your personal data in a structured and commonly used format, allowing you to transfer it to another controller.
Objection: Objecting to the processing of your personal data for specific purposes, such as direct marketing or profiling.
Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing of personal data.
Data Portability/Withdrawal of Consent: The ability to withdraw consent at any time for certain types of data processing and request data portability.

To exercise these rights, please contact our dedicated privacy team through the channels provided in this policy. We will respond to your requests within a reasonable timeframe and as required by law.

Changes to Policy

Conex Box reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, with updated effective dates. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

Email: [email protected]
Physical Address: [Provide Company Address]

We are committed to addressing your privacy inquiries promptly and efficiently.